Front of House Supervisor — Lead Service & Guest Joy

Bella-Italia-Walsall; Walsall; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Hourly pay

Tronc eligibility

Flexible contracts

Employee discounts

Wellbeing programme

Career progression

Free meals on shift

Job summary

Bella Italia in the United Kingdom is looking for a Supervisory role in Front of House to lead shifts and ensure exceptional guest experiences. You will coordinate front and back of house teams, train staff, and maintain high standards of service across a lively restaurant environment.

Join a brand known for pizza, pasta, and a welcoming atmosphere. A flexible contract is available, with opportunities for development and employee benefits that support wellbeing and work-life balance.

Qualifications

• Experience in hospitality or food-service is a plus.
• Strong people skills and ability to lead a team.
• Comfortable working in a fast-paced guest-facing role.

Responsibilities

• Open and securely close the restaurant in line with company standards.
• Help prepare for service, working closely with the Management Team to lead successful shifts.
• Be a key point of contact for both Front and Back of House teams, building strong relationships.
• Deliver outstanding service, ensuring every guest leaves with a smile.
• Thrive in a fast-paced, high-energy environment—where the floor is your stage!

Skills

Customer service

Team leadership

Communication

Hospitality knowledge

Job description

Bella Italia in the United Kingdom is looking for a Supervisory role in Front of House to lead shifts and ensure exceptional guest experiences. You will coordinate front and back of house teams, train staff, and maintain high standards of service across a lively restaurant environment.

Join a brand known for pizza, pasta, and a welcoming atmosphere. A flexible contract is available, with opportunities for development and employee benefits that support wellbeing and work-life balance.