Guest Experience Supervisor — Flexible Shifts & Coffee

SOHO Coffee Co.; West of England; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Great training package & development

Flexible shift patterns

Free meal and 2 drinks on duty

Your Big Event extra holiday day

Job summary

SOHO Coffee Co. is seeking a Supervisor to join our airport team. You will work with the store manager and team to deliver Honest, good mood food and crafted drinks, while ensuring high product quality and a welcoming environment for customers.

As a supervisor you will demonstrate our values daily, lead by example, and champion your team to secure return visits. The role involves flexible shifts and a strong focus on customer service excellence.

Qualifications

• You will need to be a people person with fantastic front of house skills.
• Great attention to detail.
• The desire to learn and really love what you do.

Responsibilities

• Lead a great customer service experience during shifts, ensuring SOHO brand standards are met.
• Collaborate with the team and store manager to deliver quality food and drinks.
• Run a smooth shift, supporting colleagues and creating a welcoming environment for customers.

Skills

People person

Front of house skills

Attention to detail

Desire to learn

Job description

SOHO Coffee Co. is seeking a Supervisor to join our airport team. You will work with the store manager and team to deliver Honest, good mood food and crafted drinks, while ensuring high product quality and a welcoming environment for customers.

As a supervisor you will demonstrate our values daily, lead by example, and champion your team to secure return visits. The role involves flexible shifts and a strong focus on customer service excellence.