Café Team Leader – Guest Experience Champion

SOHO Coffee Co.; West of England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Great training package

Flexible shift patterns

Free meal and 2 drinks on duty

Extra holiday day

Pension scheme

Job summary

SOHO Coffee Co. in the UK is seeking a Supervisor to lead shifts, collaborate with the store manager and team to deliver great service, quality food and excellent coffee.

You will champion customer service, train teammates, manage front-of-house tasks, and uphold SOHO brand standards while creating a welcoming environment.

This role offers training, flexible shift patterns, free meals and drinks on duty, and a pension scheme, with ongoing development and progression within the business.

Qualifications

• You will need to be a people person with fantastic front of house skills.
• Excellent attention to detail and customer service focus.
• Desire to learn and grow within a busy hospitality environment.

Responsibilities

• Lead a shift and work with the store manager to deliver service.
• Ensure SOHO brand standards and high product quality are met.
• Champion your team to create a welcoming environment for guests.
• Support with training and developing team members.

Skills

People skills

Front of house

Attention to detail

Willingness to learn

Job description

SOHO Coffee Co. in the UK is seeking a Supervisor to lead shifts, collaborate with the store manager and team to deliver great service, quality food and excellent coffee.

You will champion customer service, train teammates, manage front-of-house tasks, and uphold SOHO brand standards while creating a welcoming environment.

This role offers training, flexible shift patterns, free meals and drinks on duty, and a pension scheme, with ongoing development and progression within the business.