Guest Experience Specialist - Hospitality (Mon-Fri)

BM Caterers; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses

Discounts and cashback

Cycle-to-work

Freedom Friday volunteering

Free lunch

Mental Health Charter App access

Parental leave enhancements

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers is recruiting a Hospitality Assistant for a full-time, 40-hour week, Monday to Friday role in Greater London. You will provide high-standard hospitality, set up, service and clear areas while ensuring discretion and polite communication.

Ideally you hold Food Safety Level 2 and Health & Safety Level 2 certificates and will read company manuals to deepen product knowledge. Benefits include extensive development opportunities, paid training, and a range of employee perks to support

Qualifications

• Food Safety Level 2 and Health & Safety Level 2 certificates preferred.
• No other formal qualifications required but you should read company manuals to understand products and services.

Responsibilities

• Set up, service and clear dining areas with meticulous attention to detail.
• Liaise with customers to ensure their needs are met.
• Deliver a high standard of hospitality service while following established procedures.

Skills

Customer service

Communication

Attention to detail

Listening and instruction following

Education

Food Safety Level 2

Health & Safety Level 2

Job description

BM Caterers is recruiting a Hospitality Assistant for a full-time, 40-hour week, Monday to Friday role in Greater London. You will provide high-standard hospitality, set up, service and clear areas while ensuring discretion and polite communication.

Ideally you hold Food Safety Level 2 and Health & Safety Level 2 certificates and will read company manuals to deepen product knowledge. Benefits include extensive development opportunities, paid training, and a range of employee perks to support