Guest Experience Specialist – Hospitality

ESS – Defence, Energy and Government Services; Plymouth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Compass Group UK&I is seeking a Hospitality Assistant to welcome guests in Defence settings on a full-time basis (35 hours per week). You will join a busy, customer-focused team and contribute to delivering an exceptional dining experience in a fast-paced environment.

Ideal candidates share a passion for outstanding service, take initiative, work well in teams, and can remain calm under pressure while representing our brand with pride.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Job description

Compass Group UK&I is seeking a Hospitality Assistant to welcome guests in Defence settings on a full-time basis (35 hours per week). You will join a busy, customer-focused team and contribute to delivering an exceptional dining experience in a fast-paced environment.

Ideal candidates share a passion for outstanding service, take initiative, work well in teams, and can remain calm under pressure while representing our brand with pride.