Guest Experience Specialist - Front Desk & Events

Amplify; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Rotational shift pattern

Learning and development opportunities

Job summary

Amplify in London is seeking a professional Receptionist to deliver a welcoming, efficient front-of-house experience. You will be the first point of contact for clients and visitors, manage bookings, and support daily operations with a calm, proactive approach.

The role requires excellent communication, strong organisational skills, and a professional demeanour. You will work in a fast-paced environment, collaborating with security and client teams to ensure outstanding service.

Qualifications

• Previous receptionist or front-of-house experience (preferred).
• Excellent communication and interpersonal skills.
• Professional and confident manner.
• Strong organisational skills and attention to detail.
• Ability to multitask and stay calm under pressure.
• Proficiency in Microsoft Office and general office systems.

Responsibilities

• Deliver a professional and welcoming reception service.
• Manage visitors, bookings and reception enquiries.
• Maintain high presentation standards across guest-facing areas.
• Manage reception inboxes and visitor management systems.
• Build strong relationships with occupiers and client teams.
• Support events, pop-ups and occupier engagement activities.
• Work closely with Security and follow site procedures.
• Support colleagues with training and knowledge sharing.
• Contribute ideas to improve the guest and occupier experience.
• Remain flexible and respond proactively to daily operational needs.
• Manage venue bookings in line with the booking policy and prepare reports on booking activity.

Skills

Communication

Interpersonal skills

Professional demeanor

Organisational skills

Multitasking

Calm under pressure

Tools

Microsoft Office

Job description

Amplify in London is seeking a professional Receptionist to deliver a welcoming, efficient front-of-house experience. You will be the first point of contact for clients and visitors, manage bookings, and support daily operations with a calm, proactive approach.

The role requires excellent communication, strong organisational skills, and a professional demeanour. You will work in a fast-paced environment, collaborating with security and client teams to ensure outstanding service.