Guest Experience Shift Lead | Flexible Part-Time

Mitchells & Butlers PLC; Swindon; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Free shares

Employee helpline

Flexible shifts

Wagestream

Team socials

Job summary

Mitchells & Butlers PLC at Toby Carvery - Friary is seeking a Part Time Shift Supervisor to welcome guests, lead a team, and deliver great service while helping train colleagues. The role focuses on hospitality excellence and squad development in a busy dining environment.

Join a friendly team with flexible shifts, dining discounts across brands, Wagestream access, and ongoing support to create memorable guest experiences.

Qualifications

• Team leadership experience or ability to lead a shift
• Strong customer service orientation and guest-focused approach

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Job description

Mitchells & Butlers PLC at Toby Carvery - Friary is seeking a Part Time Shift Supervisor to welcome guests, lead a team, and deliver great service while helping train colleagues. The role focuses on hospitality excellence and squad development in a busy dining environment.

Join a friendly team with flexible shifts, dining discounts across brands, Wagestream access, and ongoing support to create memorable guest experiences.