Guest Experience Room Attendant

Cliste Hospitality; Belfast City District; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

IHG Discounts

Enhanced Pension

Life Assurance

Maternity & Paternity

IHG Points

Colleague Awards

Employee Discounts

NVQ Learning

Job summary

voco Belfast, part of the IHG family and the INUA Collection, is seeking a Room Attendant with an exceptional eye for detail to ensure guest rooms are pristine and welcoming.

This full-time role (part-time considered) involves cleaning, restocking supplies, assisting guests with small requests, and participating in deep-clean tasks. You should be physically fit and flexible to work nights, weekends, and holidays.

Qualifications

• This is a physical role; you’ll be on your feet most of the day.
• Occasional lifting of items up to 50 pounds / 23 kilograms.
• You may need to bend and kneel to complete some activities.
• Literacy and basic maths skills.
• Flexible attitude to shifts – nights, weekends and/or holidays

Responsibilities

• Make sure every room is at its absolute best for our guests.
• Help guests with small requests and directions.
• Keep supervisor in the loop about progress or issues.
• Monitor and manage supplies to minimise waste.
• Reunite guests with lost or misplaced items.
• Assist with deep clean projects.
• May include late room attendant duties.
• Clean public areas.

Skills

Physical stamina

Flexibility

Literacy

Numeracy

Job description

voco Belfast, part of the IHG family and the INUA Collection, is seeking a Room Attendant with an exceptional eye for detail to ensure guest rooms are pristine and welcoming.

This full-time role (part-time considered) involves cleaning, restocking supplies, assisting guests with small requests, and participating in deep-clean tasks. You should be physically fit and flexible to work nights, weekends, and holidays.