Guest Experience Receptionist – Bath, Flexible Hours

Axiom Hospitality Limited; Bath; Hybrid; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Worldwide Go Hilton discounts

Hotel discounts across Axiom hotels

28 days holiday + bank holidays

Staff discounts portal

Employee Assistance Line

Job summary

Axiom Hospitality Limited in Bath is seeking a Receptionist to join our fast-paced, guest‑facing team. Reporting to the Front Office Manager, you will greet guests warmly, respond to inquiries, and maintain service standards across the hotel.

This flexible role offers an hourly rate of £12.71, with shift flexibility, free meals on shift, staff discounts, 28 days holiday rising to 33, and opportunities for progression within the group.

Qualifications

• Greeting guests in a warm, friendly manner.
• Handling guest inquiries and requests efficiently.
• Supporting front desk operations to maintain service standards.

Responsibilities

• To be totally guest focused by delivering excellent customer service.
• To gain experience in front desk operations and ensure company and legal requirements are met.
• To promote the company values and behaviours at all times.

Job description

Axiom Hospitality Limited in Bath is seeking a Receptionist to join our fast-paced, guest‑facing team. Reporting to the Front Office Manager, you will greet guests warmly, respond to inquiries, and maintain service standards across the hotel.

This flexible role offers an hourly rate of £12.71, with shift flexibility, free meals on shift, staff discounts, 28 days holiday rising to 33, and opportunities for progression within the group.