Guest Experience Porter — Part-Time, 22hrs/wk

Compass Group UK; Norwich; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Training & development

Life assurance

Personal development

Wellbeing program

Social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO, part of Compass Group UK&I, is seeking a dedicated Porter on a part‑time basis, contracted to 22 hours per week, to help ensure smooth operations. You will maintain high standards of customer care and cleanliness while supporting housekeeping, banqueting, and reception tasks in a busy environment.

The successful candidate will be adaptable, reliable, and a strong communicator, able to handle guest requests and assist with room set-ups.

Qualifications

• Customer-focused approach with a friendly manner.
• Clear communication with guests and staff.
• Punctuality and reliability in shift patterns.
• Attention to cleanliness and safety in public areas.

Responsibilities

• Keep lobby and public areas clean and tidy.
• Assist housekeeping, restaurant and banqueting staff with setup and moving furniture.
• Handle reception duties like booking theatre tickets or restaurant reservations.
• Respond to customer requests and run errands as needed.
• Ensure safety by using signage for wet floors or hazards.

Skills

Customer care

Communication

Timekeeping

Cleanliness

Job description

CH&CO, part of Compass Group UK&I, is seeking a dedicated Porter on a part‑time basis, contracted to 22 hours per week, to help ensure smooth operations. You will maintain high standards of customer care and cleanliness while supporting housekeeping, banqueting, and reception tasks in a busy environment.

The successful candidate will be adaptable, reliable, and a strong communicator, able to handle guest requests and assist with room set-ups.