Hospitality Porter & Guest Support (Part-Time)

Gather + Gather; Norwich; On-site; GBP 8,000 - 10,000; Part time

Benefits offered by this job

Life assurance scheme

Personal development and training

Wellbeing strategy

Employee assistance programme

Social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO is recruiting a dedicated Porter on a part-time basis with a 22-hour week contract, based in Norwich. You will support smooth operations, assist with lobby cleanliness, and help other teams with setup and guest services. The role rewards reliability, clear communication, and a proactive approach to guest care.

Shifts are mornings across Monday to Friday, and the position runs for 36 weeks per year. We offer development opportunities, wellbeing initiatives, and discounts as part of our

Qualifications

• Experience delivering high quality customer care.
• Excellent communication and relationship-building skills.
• Strong timekeeping and reliability in a fast-paced environment.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or hazards.

Skills

Customer care

Communication

Timekeeping

Reliability

Adaptability

Job description

CH&CO is recruiting a dedicated Porter on a part-time basis with a 22-hour week contract, based in Norwich. You will support smooth operations, assist with lobby cleanliness, and help other teams with setup and guest services. The role rewards reliability, clear communication, and a proactive approach to guest care.

Shifts are mornings across Monday to Friday, and the position runs for 36 weeks per year. We offer development opportunities, wellbeing initiatives, and discounts as part of our