Guest Experience Lead — Sports Centre & Memberships

ISC group; Oundle; Hybrid; GBP 8,300 - 10,000; Full time

Job summary

Oundle School and Laxton Junior School are seeking a friendly Receptionist to be the welcoming face of our Sports Centre. You will deliver excellent service to visitors, handle enquiries, promote memberships and offers, and manage bookings with accuracy.

The role requires strong communication and interpersonal skills, and involves a mix of morning, evening, and weekend shifts to ensure reception coverage. Hours average 28 over two weeks with an annual salary of £9,252.

Qualifications

• Experience in customer-facing roles.
• Ability to promote memberships and offers.
• Strong attention to detail.

Responsibilities

• Answer enquiries efficiently and professionally.
• Promote centre memberships and offers to customers.
• Manage bookings and cash handling.
• Complete general administrative tasks with accuracy.

Skills

Customer-facing

Communication skills

Interpersonal skills

Cash handling

Administrative tasks

Bookings management

Job description

Oundle School and Laxton Junior School are seeking a friendly Receptionist to be the welcoming face of our Sports Centre. You will deliver excellent service to visitors, handle enquiries, promote memberships and offers, and manage bookings with accuracy.

The role requires strong communication and interpersonal skills, and involves a mix of morning, evening, and weekend shifts to ensure reception coverage. Hours average 28 over two weeks with an annual salary of £9,252.