Guest Experience Lead – Short-Let Turnovers

Bluelink Global Holdings LTD; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Dynamic hospitality-environment

SOP training

Flexible rostering

Job summary

Bluelink Global Holdings LTD in Manchester is seeking Hospitality Operatives to support short-let turnovers, guest-ready presentations and on-site guest care.

This full-time role focuses on delivering hotel-level cleanliness, quick property turnover and guest satisfaction, working across properties in Manchester and Greater Manchester. Weekend work and flexible turnover slots are expected. You will coordinate with cleaners, hosts and maintenance teams to ensure seamless guest experiences.

Qualifications

• Hospitality, housekeeping or short-let operations experience preferred
• Eye for detail and guest-first attitude
• Able to work weekends / flexible turnaround slots
• Good communication with guests, hosts and internal teams
• Right to work in the UK
• Own transport between properties — advantageous

Responsibilities

• Turn properties between guests to hotel-level presentation standards
• Check inventory, linens, toiletries and welcome setups
• Coordinate with cleaners, maintenance and staging teams
• Handle light guest-facing issues professionally on site
• Report damages, missing items and maintenance needs immediately
• Support peak-weekend and same-day turnover schedules

Skills

Hospitality experience

Attention to detail

Guest service

Communication

Job description

Bluelink Global Holdings LTD in Manchester is seeking Hospitality Operatives to support short-let turnovers, guest-ready presentations and on-site guest care.

This full-time role focuses on delivering hotel-level cleanliness, quick property turnover and guest satisfaction, working across properties in Manchester and Greater Manchester. Weekend work and flexible turnover slots are expected. You will coordinate with cleaners, hosts and maintenance teams to ensure seamless guest experiences.