Waiting Staff

Chartwells Independent; Swindon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I, Defence sector ESS, is hiring a Waiter/Waitress for a full-time, 36-hour-per-week role on site. You will greet guests, serve with a personalised touch, and promote menu recommendations while upholding food hygiene and health & safety standards.

You will join a team that takes pride in its service, brand, and people, supporting 250+ UK establishments and government sites. Excellent customer service is essential.

Qualifications

• Experience in hospitality or customer-facing roles is preferred.
• Good communication and interpersonal skills.
• Able to work in a fast-paced hospitality environment with a positive attitude.

Responsibilities

• Greet and look after guests to ensure a delightful visit.
• Serve customers and provide a seamless, personalised experience.
• Know the menu and make recommendations to guests.

Skills

Customer service

Hospitality

Communication

Teamwork

Upselling

Job description

We're looking for Waiter/Waitress who will be the face of our business, delivering exceptional customer service for Defence on a full time basis, contracted to 36 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Waiter/Waitress will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1809/78304004/52826242/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!