Guest Experience Lead — Flexible Shifts

The Thames Court; Shepperton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

33% dining discount across brands

20% discount for friends and family

Wagestream access

Free shares

Pension

28 days paid holiday

Staff discounts across high street

Job summary

The Thames Court, part of Mitchells & Butlers, is seeking a dynamic Shift Supervisor to greet guests, serve with warmth and lead a committed team in our Vintage Inns setting.

You’ll train colleagues, maintain high cleanliness and safety standards, and help keep the pub buzzing with great service. We offer a mobile-friendly application, flexible shifts, and a generous range of staff benefits.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

The Thames Court, part of Mitchells & Butlers, is seeking a dynamic Shift Supervisor to greet guests, serve with warmth and lead a committed team in our Vintage Inns setting.

You’ll train colleagues, maintain high cleanliness and safety standards, and help keep the pub buzzing with great service. We offer a mobile-friendly application, flexible shifts, and a generous range of staff benefits.