Guest Experience Shift Lead | Flexible Hours & Perks

Mitchells & Butlers plc; England; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Pension

28 days holiday

Staff discounts across brands

Free shares

Wagestream access

Employee helpline

Job summary

Mitchells & Butlers plc operates Vintage Inns. A Shift Supervisor at the Cheshire Cat will warmly welcome guests, lead a small team and help train colleagues while maintaining excellent service standards.

You’ll be part of a welcoming pub team, managing shifts, hosting guests, and role-modeling high standards of cleanliness and safety while ensuring everyone leaves with a great impression.

Qualifications

• Experience in hospitality preferred.
• Ability to train staff.
• Maintain high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Job description

Mitchells & Butlers plc operates Vintage Inns. A Shift Supervisor at the Cheshire Cat will warmly welcome guests, lead a small team and help train colleagues while maintaining excellent service standards.

You’ll be part of a welcoming pub team, managing shifts, hosting guests, and role-modeling high standards of cleanliness and safety while ensuring everyone leaves with a great impression.