Guest Experience Host – Welcoming Guests & Efficient Check-ins

Fuller's; Greater London; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits

Healthcare plan

Wagestream access

Induction & training

Job summary

Fuller’s is seeking a Receptionist for The Counting House in London. You will create a welcoming first impression, manage guest check-ins, and handle a range of enquiries with professional care. Proficiency with reservation systems and strong interpersonal skills are essential.

Join a team that values diversity, offers career growth, and provides benefits like staff discounts, tips, and access to Fuller’s online platform for savings and wellness perks.

Qualifications

• Create a welcoming first impression for guests arriving at the hotel.
• Handle busy check-ins with accuracy and speed.
• Respond to guest enquiries with professionalism and attentiveness.

Responsibilities

• Create a welcoming and positive first impression for guests arriving at the hotel.
• Manage check-ins efficiently, especially during busy periods.
• Handle various enquiries from guests with professionalism and attentiveness.
• Utilise IT systems effectively to manage reservations and guest information.
• Possess strong interpersonal skills and prioritise guest satisfaction.

Skills

Welcoming guests

Check-in efficiency

Guest enquiries

IT systems

Interpersonal skills

Tools

Reservation software

Job description

Fuller’s is seeking a Receptionist for The Counting House in London. You will create a welcoming first impression, manage guest check-ins, and handle a range of enquiries with professional care. Proficiency with reservation systems and strong interpersonal skills are essential.

Join a team that values diversity, offers career growth, and provides benefits like staff discounts, tips, and access to Fuller’s online platform for savings and wellness perks.