Guest Experience Host — Weekend & Evening Shifts

McDonald's United Kingdom; West Grinstead; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Service Awards

Meal allowance

Employee discounts

Job summary

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of our restaurant. You will engage with guests, help create a welcoming atmosphere, and ensure high standards of cleanliness in dining areas and toilets.

Weekend and evening availability is essential to cover peak times. You will work in a fast-paced, high-energy environment, requiring friendly, proactive service and good communication with team members and managers.

Qualifications

• Deal with customers and maintain welcoming atmosphere.
• Communicate effectively with customers and inform management about satisfaction.
• Create a warm, welcoming environment and handle special events.

Responsibilities

• Welcome customers and maintain high standards of cleanliness in dining and toilets.
• Assist with events and activities to engage customers, including making children feel welcome and balloons.
• Ensure customers are comfortable, answer queries, and keep management informed about satisfaction.
• Work as part of a team in a fast-moving, high-energy environment and maintain positive communication.

Skills

Customer service

Communication

Team player

Flexibility

Job description

McDonald's United Kingdom is seeking a Customer Care Assistant to be the face of our restaurant. You will engage with guests, help create a welcoming atmosphere, and ensure high standards of cleanliness in dining areas and toilets.

Weekend and evening availability is essential to cover peak times. You will work in a fast-paced, high-energy environment, requiring friendly, proactive service and good communication with team members and managers.