Guest Experience Host - Park Restaurant

Royal Lancaster London; Greater London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension scheme

Discounts in restaurants and spas

Complimentary stay after probation

Private medical insurance

Season ticket loan

Employee assistance programme

Meal on duty

Laundry service

Staff events

Job summary

Royal Lancaster London is seeking a passionate Host/Hostess - Park Restaurant to join our Food and Beverage team on a permanent basis. You will deliver five-star service, greet guests, escort them to the table, and present menus with knowledge of specials.

We offer extensive benefits, a positive, energetic environment, and opportunities for personal development as part of an award-winning hospitality group. All applicants must be legally eligible to work in the UK.

Qualifications

• Customer-focused with a welcoming can-do attitude.
• Able to arrive on time and maintain professional appearance.

Responsibilities

• Greet guests on arrival with a smile and clear greeting.
• Escort guests to tables and present menus and beverage list.
• Maintain clean uniforms and personal hygiene to meet standards.
• Work 40 hours per week on a shift rota.

Skills

Guest service

Punctuality

Professional presentation

Job description

Royal Lancaster London is seeking a passionate Host/Hostess - Park Restaurant to join our Food and Beverage team on a permanent basis. You will deliver five-star service, greet guests, escort them to the table, and present menus with knowledge of specials.

We offer extensive benefits, a positive, energetic environment, and opportunities for personal development as part of an award-winning hospitality group. All applicants must be legally eligible to work in the UK.