Guest Experience Host - Gym Front Desk & Café

Nuffield Health; City of Edinburgh; On-site; GBP 25,000 - 30,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Front of House Team Member in Edinburgh to greet members and visitors and ensure a welcoming, professional environment at the gym. The role supports reception and café areas, with duties including customer service, queries, and basic food service.

The position is part-time (8 hours per week) on a permanent contract. Lifeguard training may be provided on-site, with benefits including fitness-focused rewards and pension options.

Qualifications

• Confident and empathetic in providing excellent customer care.
• Flexible, motivated and show initiative in a gym reception environment.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to visitors and members.
• Support the smooth running of reception and café areas.
• Create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries in a caring and helpful way.
• Assist the café team with preparing and serving fresh, healthy food and drinks.
• Be able to swim to a high standard and be willing to undergo training for Lifeguard duties.

Skills

Communication skills

Customer service

Basic computer skills

Word

Excel

Flexibility

Initiative

Tools

Microsoft Word

Microsoft Excel

Job description

Nuffield Health is seeking a Front of House Team Member in Edinburgh to greet members and visitors and ensure a welcoming, professional environment at the gym. The role supports reception and café areas, with duties including customer service, queries, and basic food service.

The position is part-time (8 hours per week) on a permanent contract. Lifeguard training may be provided on-site, with benefits including fitness-focused rewards and pension options.