Guest Experience Host | Front Desk & Admin Support

DCA Design International; Warwick; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Holiday entitlement

37-hour week with Friday half-day

Profit-related bonus

Holiday bonuses in July and December

Pension scheme

Warwick campus location

Social activities & sport subsidies

Paid parking permit

Job summary

DCA Design International in Warwick town centre is seeking a highly organised business host to welcome visitors, answer calls and support staff. You will work with the admin team to ensure a smooth first contact experience across the office.

The role offers a friendly, professional environment with a 37-hour week and a Friday half-day. Benefits include holiday entitlement, pension, profit-related bonus, social activities and paid parking.

Qualifications

• Experience using Microsoft Office, particularly Outlook.
• Confident and professional with a passion for excellent customer service
• Strong focus on maintaining confidentiality
• Team spirited with a can-do approach
• Excellent communication skills, both verbal and written

Responsibilities

• Answer incoming telephone calls in a professional, efficient and accurate manner.
• Provide a warm and professional welcome to all visitors.
• Collaborate with the admin team and support staff.
• Be confident using office communication systems.
• Manage post, packages and franking processes.
• Work full business hours: 0830-1700 Mon-Thu and 0830-1330 Fri.

Tools

Microsoft Office

Job description

DCA Design International in Warwick town centre is seeking a highly organised business host to welcome visitors, answer calls and support staff. You will work with the admin team to ensure a smooth first contact experience across the office.

The role offers a friendly, professional environment with a 37-hour week and a Friday half-day. Benefits include holiday entitlement, pension, profit-related bonus, social activities and paid parking.