Guest Experience F&B Shift Leader

Hilton; Southampton; Vor Ort; GBP 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Go Hilton travel programme

50% off food & beverage

Free meals on duty

28 days holiday

Pension

High street discounts

Care for All wellbeing resources

Career development

Zusammenfassung

Hilton Southampton Utilita Bowl is seeking a Food and Beverage Shift Leader to enhance guest experiences and oversee banquet operations. You’ll lead a team, coordinate events, and ensure flawless setup and breakdowns across F&B outlets.

The role emphasizes hospitality, integrity, leadership, teamwork, and ownership, with a focus on delivering warm, memorable stays and following health and safety standards. Join an award-winning hospitality culture with growth opportunities.

Qualifikationen

• A passion for delivering warm hospitality.
• Strong integrity and ethical standards.
• Proven leadership and teamwork in a service environment.

Aufgaben

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Supervise execution of events: Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Manage team performance: Oversee F&B team, including scheduling, supervision, coaching, and recognition
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Kenntnisse

Hospitality

Integrity

Leadership

Teamwork

Ownership

Jobbeschreibung

Hilton Southampton Utilita Bowl is seeking a Food and Beverage Shift Leader to enhance guest experiences and oversee banquet operations. You’ll lead a team, coordinate events, and ensure flawless setup and breakdowns across F&B outlets.

The role emphasizes hospitality, integrity, leadership, teamwork, and ownership, with a focus on delivering warm, memorable stays and following health and safety standards. Join an award-winning hospitality culture with growth opportunities.