Food & Beverage Guest Services Specialist

Valor Hospitality; Aylesbury; On-site; GBP 11,000 - 17,000; Full time

Job summary

Valor Hospitality is seeking a proactive Food and Beverage Assistant to join our guest-focused team in a busy hospitality setting. You will help prepare and serve food and drinks, maintain venue cleanliness, and ensure a high standard of guest service and satisfaction.

Ideal applicants will have strong communication skills, a team-oriented attitude, and the flexibility to work evenings, weekends, and holidays in a fast-paced environment.

Qualifications

• Prior hospitality experience is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Able to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Maintain cleanliness and organisation of dining areas in line with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints.
• Support the Food and Beverage team in operational duties, including setting up and clearing tables and restocking supplies.
• Assist with event coordination and execution of functions.
• Ensure areas are well-stocked and presented impeccably at all times.

Skills

Customer service

Communication

Interpersonal skills

Team player

Job description

Valor Hospitality is seeking a proactive Food and Beverage Assistant to join our guest-focused team in a busy hospitality setting. You will help prepare and serve food and drinks, maintain venue cleanliness, and ensure a high standard of guest service and satisfaction.

Ideal applicants will have strong communication skills, a team-oriented attitude, and the flexibility to work evenings, weekends, and holidays in a fast-paced environment.