Guest Experience & Events Coordinator

Cairn Group Hotel; Harrogate; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Incentives and Service Charge (site具体)

Discounted stays across our hotels and

Food, beverage, spa and leisure

Access to retail, entertainment and生活折

Leadership and career development

Long service awards recognising your

Employee Assistance Programme offering

Health Care Cash Plan

Wellbeing resources and support

Opportunities to develop and progress

Job summary

Cairn Group is seeking a Reservations, Meetings & Events Co-Ordinator at the DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You will support guest bookings, coordinate events and help deliver exceptional service across our hotel and venues.

This role focuses on warm guest hospitality, teamwork and building memorable experiences. Training and progression opportunities are available, with a friendly, people-centred culture.

Qualifications

• No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed.

Responsibilities

• Create memorable experiences by delivering warm, genuine hospitality.
• Bring energy and personality to every guest interaction.
• Be part of a team that works together to deliver exceptional service.
• Help create a welcoming atmosphere where guests want to return.
• Take pride in maintaining outstanding standards across every service.
• Learn, grow and build your hospitality and personal skills every day.

Job description

Cairn Group is seeking a Reservations, Meetings & Events Co-Ordinator at the DoubleTree by Hilton Harrogate Majestic Hotel & Spa. You will support guest bookings, coordinate events and help deliver exceptional service across our hotel and venues.

This role focuses on warm guest hospitality, teamwork and building memorable experiences. Training and progression opportunities are available, with a friendly, people-centred culture.