Guest Experience Champion (Zero Hours)

Lodestone House; Leeds; On-site; GBP 9,000 - 13,000; Part time

Benefits offered by this job

Competitive pay

Great perks

Learning & development opportunities

Job summary

Lodestone House in Leeds is seeking a Hospitality Assistant on a zero-hours basis to help ensure smooth operations at Chartwells, part of Compass Group UK&I. You will greet guests, serve meals, and represent the brand with pride.

You should be passionate about delivering outstanding service, work well under pressure, and collaborate with a team. Training and progression opportunities are highlighted by the employer, who emphasises equal opportunities and a supportive work environment.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Chartwells and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Skills

Customer service

Communication skills

Team player

Job description

Lodestone House in Leeds is seeking a Hospitality Assistant on a zero-hours basis to help ensure smooth operations at Chartwells, part of Compass Group UK&I. You will greet guests, serve meals, and represent the brand with pride.

You should be passionate about delivering outstanding service, work well under pressure, and collaborate with a team. Training and progression opportunities are highlighted by the employer, who emphasises equal opportunities and a supportive work environment.