Guest Experience Associate (Zero Hours)

Lodestone House; United Kingdom; On-site; GBP 12,000 - 15,000; Part time

Job summary

Chartwells in the United Kingdom is recruiting a Hospitality Assistant (Zero Hours) to support operations on a casual, permanent basis. You will greet guests, serve customers with a personalised experience, and know the menu to recommend items.

The role is part of Compass Group UK&I, offering progression and opportunities to develop within a major hospitality group. Join Chartwells and contribute to a strong brand while meeting high standards of food handling, hygiene and safety.

Qualifications

• Have a passion for delivering outstanding service.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive an easy and seamless personalised experience.
• Being knowledgeable about the menu and making recommendations to our guests.
• Representing Chartwells and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Team player

Communication skills

Work under pressure

Job description

Chartwells in the United Kingdom is recruiting a Hospitality Assistant (Zero Hours) to support operations on a casual, permanent basis. You will greet guests, serve customers with a personalised experience, and know the menu to recommend items.

The role is part of Compass Group UK&I, offering progression and opportunities to develop within a major hospitality group. Join Chartwells and contribute to a strong brand while meeting high standards of food handling, hygiene and safety.