Hospitality Assistant - U

Lodestone House; Stockport; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive pay

Learning and development opportunities

Job summary

Lodestone House is seeking a Hospitality Assistant (Zero Hours) to support Chartwells in a casual, zero-hours role. You will greet guests, serve customers with a personalised touch, and share menu knowledge to enhance the guest experience.

Join the Compass Group network in the UK for competitive pay, development opportunities, and a strong focus on guest satisfaction in a fast-paced environment. This role offers flexible, zero-hours employment with a focus on service excellence and teamwork at

Qualifications

• Have a passion for delivering outstanding service to guests.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive a seamless personalised experience.
• Being knowledgeable about the menu and making recommendations.
• Representing Chartwells and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Team player

Communication skills

Initiative

Work under pressure

Job description

Hospitality Assistant - U We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week.

Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Chartwells and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Desired qualities

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/#####/98820001/52833409/BU #Lodestone House

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!