Guest Experience Associate — Flexible Hours & Growth

Marston's PLC; Crawley; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

30% off at pubs, restaurants and hotel

Meal deal £4.50 on shift

Flexible/part-time hours

Marston's Rewards and discounts

Staff wellbeing and support

Long service awards

Apprenticeship opportunities

Friendly and lively atmosphere

Job summary

Marston's PLC is recruiting Waiting teammates for our pubs in the United Kingdom. You’ll be the face of the venue, taking orders, serving tables and upselling delicious food and drinks. We celebrate great customer service and teamwork, with progression opportunities as you grow in your role.

This part-time, flexible 8-hour-per-week position offers a competitive hourly rate. Join us to gain customer-facing and operational skills while enjoying staff discounts, meal deals, and a supportive rewards

Qualifications

• Be the face of our pubs, delivering friendly customer service.
• Take orders, serve food and drinks, and upsell where appropriate.
• Support the wider team and work across shifts.
• Show willingness to progress and learn on the job.

Responsibilities

• Take customer orders and serve food and beverages.
• Upsell menu items to enhance guest experiences.
• Provide brilliant, friendly service and maintain a welcoming atmosphere.
• Support teammates and assist where needed to run shifts smoothly.

Skills

Customer service

Upselling

Teamwork

Job description

Marston's PLC is recruiting Waiting teammates for our pubs in the United Kingdom. You’ll be the face of the venue, taking orders, serving tables and upselling delicious food and drinks. We celebrate great customer service and teamwork, with progression opportunities as you grow in your role.

This part-time, flexible 8-hour-per-week position offers a competitive hourly rate. Join us to gain customer-facing and operational skills while enjoying staff discounts, meal deals, and a supportive rewards