Guest Experience Associate

Harri; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free golf

50% off food

50% off drinks

Free meal on shift

Wagestream

Medicash health benefits

Referral bonus

Job summary

Puttshack in London is seeking energetic hospitality teammates to join our tech-driven mini golf experience. You’ll greet guests, take orders, and contribute to a fast, friendly service that makes guests smile and return.

No previous experience required — just bring the energy and a willingness to learn. We’ll train you, share in the fun, and provide opportunities to grow within a vibrant team.

Qualifications

• Greet guests with a welcoming, high-energy attitude.
• Deliver fast, friendly, high-quality service.
• Collaborate with the team to create memorable guest experiences.

Responsibilities

• Create a fun, welcoming atmosphere for every guest.
• Deliver fast, friendly, high-quality service.
• Work as part of a team to bring everyone into the experience.
• Take and serve food & drink orders.
• Assist guests with bookings and golf.

Skills

Big personality

People skills

Hospitality

Job description

About Puttshack

We’re redefining mini golf into an extraordinary, tech-driven social experience — where great food, drinks, and unforgettable moments come together to create memory-making fun.

We believeplay is for everyone, shared moments matter most, and while our technology powers the experience, it’s the energy of our people that brings it to life.

About the Role

You’ll be at the heart of the action — serving guests, bringing the energy, and helping create experiences people can’t wait to come back for.

No two shifts are the same, always fun and that’s exactly how we like it!

What You’ll Do

• Create a fun, welcoming atmosphere for every guest
• Deliver fast, friendly, high-quality service
• Work as part of a team to bring everyone into the experience
• Take and serve food & drink orders
• Assist guests with bookings and golf

What We’re Looking For

• Big personality and positive energy, always owning the fun
• Great people skills and a genuine love for hospitality caring deeply
• A team player who brings their A game in creating shared moments
• Reliable, proactive, and ready to get stuck in leading the way

No experience needed! just bring the energy, we’ll teach you the rest.

Benefits

• Free golf + 50% off food & drink
• Free meal on shift
• Wagestream (access pay early)
• Medicash health benefits and lots of discounts
• Referral bonus (up to £500)
• Training, development & progression opportunities
• Fun team socials, competitions and incentives

Diversity makes our team stronger, and we’re committed to creating an inclusive, fair workplace where everyone can thrive.