Guest Experience Associate

Puttshack UK; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free golf

50% off food and drink

Free meal on shift

Wagestream pay on demand

Medicash health benefits

Referral bonus £500

Training and progression opportunities

Team socials and incentives

Job summary

Puttshack UK in Greater London is seeking enthusiastic hospitality staff to join our energetic team, serving guests, taking orders, and helping create a memorable, tech-driven mini golf experience.

You’ll work in a fun, fast-paced environment with flexible shifts; no experience needed—just bring energy and attitude, and we’ll train you. Benefits include free golf, dining discounts, health benefits, and opportunities for training and progression.

Qualifications

• Friendly, energetic hospitality professional.
• Excellent people skills and a customer-first mindset.
• Able to work well in a fast-paced team.
• Reliable, proactive and ready to contribute.

Responsibilities

• Create a fun, welcoming atmosphere for every guest.
• Deliver fast, friendly, high-quality service.
• Work as part of a team to bring everyone into the experience.
• Take and serve food & drink orders.
• Assist guests with bookings and golf.

Skills

Hospitality energy

People skills

Team player

Proactive attitude

Job description

About Puttshack

We’re redefining mini golf into an extraordinary, tech-driven social experience — where great food, drinks, and unforgettable moments come together to create memory-making fun.

We believe play is for everyone, shared moments matter most, and while our technology powers the experience, it’s the energy of our people that brings it to life.

About The Role

You’ll be at the heart of the action — serving guests, bringing the energy, and helping create experiences people can’t wait to come back for.

No two shifts are the same, always fun and that’s exactly how we like it!

What You’ll Do

• Create a fun, welcoming atmosphere for every guest
• Deliver fast, friendly, high-quality service
• Work as part of a team to bring everyone into the experience
• Take and serve food & drink orders
• Assist guests with bookings and golf

What We’re Looking For

• Big personality and positive energy, always owning the fun
• Great people skills and a genuine love for hospitality caring deeply
• A team player who brings their A game in creating shared moments
• Reliable, proactive, and ready to get stuck in leading the way

No experience needed! just bring the energy, we’ll teach you the rest.

Benefits

• Free golf + 50% off food & drink
• Free meal on shiftWagestream (access pay early)
• Medicash health benefits and lots of discounts
• Referral bonus (up to £500)
• Training, development & progression opportunities
• Fun team socials, competitions and incentives

Diversity makes our team stronger, and we’re committed to creating an inclusive, fair workplace where everyone can thrive.