Guest Experience Associate

Puttshack; Greater London; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free golf + 50% off food & drink

Free meal on shift

Wagestream (access pay early)

Medicash health benefits and lots of 

Referral bonus (up to £500)

Training, development & progression

Fun team socials, competitions and in"

Discounts and incentives

Job summary

Puttshack in London is looking for a friendly, energetic Team Member to join our hospitality-driven team. You’ll greet guests, take orders, serve food and drinks, and help create memorable experiences onsite.

No two shifts are the same and we’ll train you to deliver fast, high-quality service with a smile. You'll be part of a diverse team, with benefits including free golf, food and drink discounts, and opportunities for progression.

Qualifications

• No experience required; energy and enthusiasm welcomed.
• Strong guest service and communication skills.
• Team player with willingness to learn and grow.

Responsibilities

• Create a fun, welcoming atmosphere for every guest.
• Deliver fast, friendly, high-quality service.
• Work as part of a team to bring everyone into the experience.
• Take and serve food & drink orders.
• Assist guests with bookings and golf.

Skills

Energetic personality

Excellent guest service

Team player

Reliable and proactive

Job description

About Puttshack

We’re redefining mini golf into an extraordinary, tech-driven social experience — where great food, drinks, and unforgettable moments come together to create memory-making fun.

We believeplay is for everyone, shared moments matter most, and while our technology powers the experience, it’s the energy of our people that brings it to life.

About the Role

You’ll be at the heart of the action — serving guests, bringing the energy, and helping create experiences people can’t wait to come back for.

No two shifts are the same, always fun and that’s exactly how we like it!

What You’ll Do

• Create a fun, welcoming atmosphere for every guest
• Deliver fast, friendly, high-quality service
• Work as part of a team to bring everyone into the experience
• Take and serve food & drink orders
• Assist guests with bookings and golf

What We’re Looking For

• Big personality and positive energy, always owning the fun
• Great people skills and a genuine love for hospitality caring deeply
• A team player who brings their A game in creating shared moments
• Reliable, proactive, and ready to get stuck in leading the way

No experience needed! just bring the energy, we’ll teach you the rest.

Benefits

• Free golf + 50% off food & drink
• Free meal on shift
• Wagestream (access pay early)
• Medicash health benefits and lots of discounts
• Referral bonus (up to £500)
• Training, development & progression opportunities
• Fun team socials, competitions and incentives

Diversity makes our team stronger, and we’re committed to creating an inclusive, fair workplace where everyone can thrive.