Guest Experience Ambassador - Free Meals & Career Growth

McDonald's; Wolviston; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s is seeking a Customer Care team member to help deliver great hospitality, keep spaces clean, and provide friendly service. You’ll be the face of the restaurant, welcoming guests and supporting queries.

This role requires flexibility to work weekdays and weekends, with shifts across early mornings, afternoons and evenings. No experience is necessary as full training will be provided.

Qualifications

• No experience required; full training provided.
• This is a customer-facing role requiring enthusiasm and reliability.
• Must be willing to work varying shifts including mornings, afternoons and evenings.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers' visits to make them memorable.
• Engage with customers and troubleshoot issues as they arise.
• Go the extra mile to make guests feel welcomed.
• Create a warm atmosphere and support restaurant events.
• Follow training and company guidelines.
• Follow safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member.

Skills

Friendly & welcoming

Communication skills

Hospitality

Teamwork

Eager to learn

Positive attitude

Job description

McDonald’s is seeking a Customer Care team member to help deliver great hospitality, keep spaces clean, and provide friendly service. You’ll be the face of the restaurant, welcoming guests and supporting queries.

This role requires flexibility to work weekdays and weekends, with shifts across early mornings, afternoons and evenings. No experience is necessary as full training will be provided.