Guest Concierge & Front Desk Host

Lincoln Plaza Hotel London; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Cycle to work scheme

Employee assistance programme

Wagestream financial wellbeing

Complimentary overnight stay

Birthday holiday

Refer a Friend up to £750

Discounted hotel rooms

28 days holiday

Meals on duty

Job summary

Lincoln Plaza London, part of the Curio Collection by Hilton, is seeking a Receptionist to join the Front Office Team. You will support daily operations and help deliver the highest standards of guest service and satisfaction.

Key duties include greeting guests, managing check-in and check-out, answering enquiries, keeping the reception area pristine, and collaborating with other departments to meet guest requests.

Responsibilities

• Welcoming guests and ensuring a smooth check-in and check-out process.
• Handling guest enquiries and providing information about the hotel’s services and facilities.
• Maintaining the cleanliness and presentation of the reception area.
• Collaborating with other departments to ensure guest requests are fulfilled promptly.

Job description

Lincoln Plaza London, part of the Curio Collection by Hilton, is seeking a Receptionist to join the Front Office Team. You will support daily operations and help deliver the highest standards of guest service and satisfaction.

Key duties include greeting guests, managing check-in and check-out, answering enquiries, keeping the reception area pristine, and collaborating with other departments to meet guest requests.