Guest-Centric Hotel Receptionist | Flexible Shifts & Perks

Mitchells & Butlers PLC; Greater London; Sur place; GBP 18 000 - 24 000; Temps partiel

Avantages offerts par ce poste

33% brand discounts across brands

Wagestream access

Pension

28 days holiday

Free shares

Employee helpline

Résumé du poste

Mitchells & Butler s PLC is seeking a Hotel Receptionist at Innkeeper's, London. The role focuses on a warm, seamless check-in, sharing local knowledge and delivering excellent guest service to ensure memorable stays.

Part-time hours, competitive salary, and benefits like discounts and pension support are offered. Posting date shows a 23 Oct 2026 timeline with a closing date of 5 Nov 2026.

Qualifications

• Passionate about guest care.
• Excellent verbal communication.
• An understanding of what excellent guest service looks like.
• Great eye for detail.
• Enjoys and wants to be an active member of a team.

Responsabilités

• Give every guest a friendly welcome at check-in.
• Provide guests with information about stay times and locations.
• Ask guests if they'd like to book a table in the pub/restaurant.
• Discuss Innkeepers Lodge guest experience survey with guests at check-in and handle queries and complaints quickly and professionally.
• Serve guests efficiently and take reservations and calls with high customer service.

Connaissances

Guest care

Verbal communication

Team player

Attention to detail

Can-do attitude

Description du poste

Mitchells & Butler s PLC is seeking a Hotel Receptionist at Innkeeper's, London. The role focuses on a warm, seamless check-in, sharing local knowledge and delivering excellent guest service to ensure memorable stays.

Part-time hours, competitive salary, and benefits like discounts and pension support are offered. Posting date shows a 23 Oct 2026 timeline with a closing date of 5 Nov 2026.