GTM PMO Lead

Metro Bank; Camden Town; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Discretionary annual bonus

Generous holiday allowance

Pension scheme

Healthcare

Life assurance

Colleague discounts

Job summary

Metro Bank is seeking a seasoned Programme Manager to lead cross-functional marketing and transformation initiatives within a hybrid working environment. You will translate GTM strategies into actionable delivery plans, govern progress with senior stakeholders, and coordinate brand, campaigns, CRM, lifecycle, and customer communications.

Strong planning, risk management and stakeholder influence are essential.

Qualifications

• Proven programme and delivery management experience leading complex, cross-functional marketing and transformation initiatives.

Responsibilities

• Translate GTM strategy into a clear, prioritised delivery plan aligned to milestones, dependencies and business objectives.
• Lead GTM governance, reporting and delivery cadence, providing visibility of progress, risks and decisions.
• Coordinate cross-functional marketing delivery across brand, campaigns, CRM, lifecycle, digital and customer communications.
• Manage dependencies, risks and issues, proactively resolving blockers to keep delivery on track.
• Drive prioritisation and sequencing of work to ensure alignment with critical business outcomes and timelines.
• Provide concise reporting and insights to senior stakeholders, highlighting progress and key decision points.
• Ensure delivery milestones, decision gates and governance requirements are achieved, escalating where necessary.
• Partner with GTM, programme and business readiness teams to align strategy, execution, resources and delivery frameworks for successful implementation.
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)

Skills

Programme management

Delivery management

GTM strategy

Stakeholder management

Communication

Cross-functional collaboration

Risk governance

Planning & prioritisation

Problem solving

Job description

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

• Translate GTM strategy into a clear, prioritised delivery plan aligned to key milestones, dependencies and business objectives
• Lead GTM governance, reporting and delivery cadence, providing visibility of progress, risks and decisions
• Coordinate cross-functional marketing delivery across brand, campaigns, CRM, lifecycle, digital and customer communications
• Manage dependencies, risks and issues, proactively resolving blockers to keep delivery on track
• Drive prioritisation and sequencing of work to ensure alignment with critical business outcomes and timelines
• Provide concise reporting and insights to senior stakeholders, highlighting progress and key decision points
• Ensure delivery milestones, decision gates and governance requirements are achieved, escalating where necessary
• Partner with GTM, programme and business readiness teams to align strategy, execution, resources and delivery frameworks for successful implementation
• Must have proven programme and delivery management experience leading complex, cross-functional marketing and transformation initiatives
• Extensive experience operating in Marketing, Product and Transformation
• Understanding of GTM Strategy and delivery frameworks, including brand, lifecycle, campaigns, channels and customer journeys
• Strong stakeholder management and communication skills, with the ability to influence and clearly report to senior leaders
• Excellent planning, organisation and prioritisation skills, managing multiple competing demands in a fast-paced environment
• Skilled in governance, risk management and problem-solving, proactively identifying issues and driving resolutions.
• Comfortable working in ambiguous environments, bringing structure, clarity and effective use of programme management tools to deliver results
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!