GSOC Supervisor

Google LLC; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Google is seeking a security operations leader to collaborate with Facilities Management, investigate breaches, and craft risk assessments for the future. You will oversee the Global Security Operations Center (GSOC) 24/7, addressing a broad threat landscape including insider risk and workplace violence.

The role focuses on operational excellence, technology, and building capable teams to defend Google’s enterprise while maintaining strong customer service and confidentiality.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role or equivalent private sector experience.
• Experience in a security operations centre environment.
• Experience leading security operations.

Responsibilities

• Lead shift-level incident response and crisis management, triaging threats against the escalation and impact matrix.
• Direct live quality control for all shift deliverables, including report writing, verbal briefings, and incident standardization.
• Manage shift scheduling, ensure operational coverage, and deputize for GSOC Operations Managers.
• Identify training gaps, lead regional training initiatives, and advocate AI innovation to advance GSOC capabilities.
• Analyze, develop, and strengthen GSOC processes to support integration across the ecosystem.

Skills

Security operations center

Incident response

Crisis management

Leadership

Education

Bachelor's degree or equivalent practical experience

Tools

CCTV systems

Access control systems

Incident management systems

Job description

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role or equivalent private sector experience.
• Experience in a security operations centre environment.
• Experience leading security operations.

Preferred qualifications:

• Deep knowledge and experience with security technologies including CCTV, Access Control, and Incident Management Systems.
• A strong understanding of global geopolitical trends and emerging threats and risks.
• Proven track record in security operations delivering high quality, customer-oriented security programs.
• High ethical standards with proven ability to manage highly confidential and sensitive information; excellent judgment, discretion and diplomacy.
• Strong investigative, communication, and team-work skills and ability to take initiative while building cross-functional relationships.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

The Global Security Operations Center is GSRS's 24/7 ecosystem for intake, triage, management and escalation of physical security incidents and threats.

The GSOC actively manages an incredibly broad and volatile threat landscape. This includes responding to Regional conflict, Tier 1 Events, navigating disruption from geopolitical instability and external actors like protest and direct action. Internally, our focus is hardening against insider risk, workplace violence and the rising cases of concerning behavior and complex needs among vulnerable Googlers.

The GSOC is committed to a future as an industry standard SOC organization, cementing our role as the central coordination function for all GSRS Operations. We execute this goal through operational excellence, technology, mature programs and fielding the best people GSRS has to offer. Leadership, competence and adaptability drive our strategy, and enable GSOC to meet the evolving threat and the demands of the enterprise.

Responsibilities

• Lead shift-level incident response and crisis management, triaging threats against the escalation and impact matrix.
• Direct live quality control for all shift deliverables, including report writing, verbal briefings, and incident standardization.
• Manage shift scheduling, ensure operational coverage, and deputize for GSOC Operations Managers.
• Identify training gaps, lead regional training initiatives, and advocate AI innovation to advance GSOC capabilities.
• Analyze, develop, and strengthen GSOC processes to support integration across the ecosystem.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.