GSOC SSC Program Manager, EMEA

Google LLC; City Of London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Job summary

Google is seeking a Security Service Center Program Manager to lead the development and improvement of the Security Service Center ecosystem, a globally distributed network of hubs operated by vendor partners. You will help ensure the program scales to enable GSOC to deliver its mission and collaborate with cross-functional teams to manage enterprise risks.

The role focuses on coordinating complex projects, maintaining SSC networks, and driving continual improvements across security operations

Qualifications

• Bachelor's degree or equivalent practical experience is required.
• 10 years of experience implementing security resilience programs across multiple regions.
• Experience with multidisciplinary program management in an organization.

Responsibilities

• Coordinate complex cross-functional projects to optimize and scale risk detection, assessment, and mitigation.
• Lead the GSOC Global Security Service Centre (SSC) Program.
• Maintain the network of distributed SSCs in support of GSRS operations.
• Document, analyze and regularly review SSC operations to enhance delivery.
• Collaborate with security operations teams in strategy and design of security service centers.

Skills

Security resilience

Program management

Vendor management

Opportunity analysis

Process optimization

Project leadership

Confidential info handling

Judgement diplomacy

Education

Bachelor's degree or equivalent practical experience

Job description

• Bachelor's degree or equivalent practical experience.
• 10 years of experience implementing security resilience programs impacting teams across multiple regions.
• Experience with multidisciplinary program management in an organization.

Preferred qualifications:

• Experience in vendor management and vendor performance management.
• Ability to analyze business objectives and strategies by proactively identifying impactful opportunities or gaps in systems and workflows.
• Ability to identify, build, improve, or optimize relevant business processes.
• Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation and subsequent monitoring.
• High ethical standards with demonstrated ability to handle highly confidential and sensitive information.
• Excellent judgement, discretion and diplomacy skills.

About the job

From keeping Googlers safe and secure to managing disruptive incidents and crises, the ability to anticipate, deter, detect, and act are the pillars of Google’s Global Security and Resilience Services (GSRS) team. As a member of GSRS you will help develop a culture where safety, security and resiliency are integrated into every facet of Google, including the creative process. You will help us continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You will collaborate with cross-functional teams to create innovative strategies and develop programs that drive sustainable effectiveness.

The Global Security Operations Center is GSRS’s 24/7 ecosystem for intake, triage, management and escalation of physical security incidents and threats.

As a Security Service Center (SSC) Program Manager, you will lead the development and improvement of the Security Service Center ecosystem, a globally distributed network of more than twenty hubs operated by vendor partners managing the detection, triage and response to physical security threats to Google people and assets. This role works to ensure that the program scales effectively to enable the GSOC to deliver its mission.

Responsibilities

• Coordinate complex and highly cross-functional projects and strategic initiatives to optimize and scale our ability to detect, assess, and mitigate risk while ensuring alignment with broader security efforts.
• Lead the GSOC Global Security Service Centre (SSC) Program.
• Maintain the network of distributed SSC’s in support of GSRS operations.
• Document, analyze and regularly review SSC operations to enhance the delivery of operations.
• Collaborate with security operations teams in the strategy and design of security service centers, with daily activities delegated and managed by the local campus or cluster security manager.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.