Growth Intelligence Manager

Irwin Mitchell; Birmingham; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days' holiday

Annual pay and bonus review

Westfield Health

Digital GP access

Competitive pension

Two volunteering days

Colleague discounts

Job summary

Irwin Mitchell LLP is seeking a commercially minded data professional to translate complex information into clear, actionable insight for business development and growth. You will analyse large datasets, work with CRM data, develop dashboards and MI for senior stakeholders, and drive data governance across the firm.

You'll collaborate with Partners, Business Development, Marketing and Finance, leveraging Power BI and Microsoft Fabric to inform decisions and support strategic bids and account

Qualifications

• Experience analysing large and complex datasets.
• Experience with CRM platforms and opportunity data.
• Strong reporting, dashboard development and data visualisation skills.
• Experience producing management information for senior stakeholders.
• Solid understanding of data governance and data quality management.
• Strong stakeholder management and communication skills.
• Advanced Excel skills and experience with business intelligence tools such as Power BI.

Responsibilities

• Analysing prospect, client and opportunity data to identify trends, risks and growth opportunities.
• Producing pipeline reports, executive dashboards and management information to support strategic decision-making.
• Monitoring opportunity performance, conversion rates and forecasting activity.
• Developing insight to support bids, pitches, account plans and business development initiatives.
• Leading data governance activities, improving data quality and maintaining reporting standards.
• Supporting the effective use and ongoing development of CRM and opportunity management processes.
• Creating and enhancing dashboards and visualisations using tools such as Power BI and Microsoft Fabric.
• Working closely with Partners, Business Development, Marketing, Finance, CRM and Technology teams to provide commercially focused insight.
• Identifying opportunities to automate reporting, improve processes and drive evidence-based decision-making across the firm.

Job description

Your Role and What You'll Be Doing

Your Role and What You'll Be Doing Your Role You'll be responsible for ensuring our prospect and opportunity data is accurate, well-governed and transformed into actionable insight that supports business development performance and firm-wide growth objectives. You'll act as a trusted expert, helping stakeholders understand pipeline performance, market opportunities and client growth potential.

What You'll Be Doing

• Analysing prospect, client and opportunity data to identify trends, risks and growth opportunities.
• Producing pipeline reports, executive dashboards and management information to support strategic decision-making.
• Monitoring opportunity performance, conversion rates and forecasting activity.
• Developing insight to support bids, pitches, account plans and business development initiatives.
• Leading data governance activities, improving data quality and maintaining reporting standards.
• Supporting the effective use and ongoing development of CRM and opportunity management processes.
• Creating and enhancing dashboards and visualisations using tools such as Power BI and Microsoft Fabric.
• Working closely with Partners, Business Development, Marketing, Finance, CRM and Technology teams to provide commercially focused insight.
• Identifying opportunities to automate reporting, improve processes and drive evidence-based decision-making across the firm.
• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category.

Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Applying to Irwin Mitchell

Irwin Mitchell LLP is an equal opportunity employer.

We're looking for a commercially minded data professional who can translate complex information into clear, actionable insight. You'll have:

• Experience analysing large and complex datasets.
• Experience working with CRM platforms and customer or opportunity data.
• Strong reporting, dashboard development and data visualisation skills.
• Experience producing management information for senior stakeholders.
• A solid understanding of data governance and data quality management.
• Strong stakeholder management and communication skills.
• Advanced Excel skills and experience with business intelligence tools such as Power BI.

Ideally, you'll also have:

• Experience within a legal or professional services environment.
• An understanding of business development, client relationship management and pipeline management.
• Experience supporting commercial growth initiatives and data-driven decision-making.

As one of the UK's leading law firms, we're here for the people and businesses who rely on us at life's important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.

Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and are trusted with the responsibility, in the right culture, to do the best work of your careers. Everyone's path here is different, but we share a desire to help our business make a real impact.