Growth-Driven Restaurant GM: Lead Teams & Guest Experience

Nando's Chickenland Limited; Greater London; Vor Ort; GBP 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Nandoca discount

PERi+ discount

Development programmes

3-month training plan

Wellbeing support

Sabbatical after 5 years

Travel experiences

Refer-a-Friend bonus

Performance bonus

UK pension scheme

Zusammenfassung

Nando's Chickenland Limited is seeking a General Manager to set direction, lead busy operations, and own commercial performance. You will motivate your management team, deliver a consistently excellent customer experience, and drive growth through strong people development and strategic planning.

As a leader in our UK network, you will manage budgets, forecast labour, and use insights to improve profitability while ensuring superb service across Eat-in, Collect and Delivery.

Qualifikationen

• 3+ years' experience as a General Manager leading teams and managing busy operations.
• Strong focus on commercial performance and profitability.
• Passion for delivering exceptional customer experiences.

Aufgaben

• Lead the restaurant to drive business performance and inspire your management team.
• Motivate on every shift to deliver an Extra Hot customer experience.
• Balance budgets, forecast labour, and manage labour effectively.
• Use data and trends to drive sales and keep performance high.
• Recruit and develop a high-performing team with a culture where Nandocas thrive.
• Own the customer journey across Eat-in, Collect and Delivery.

Kenntnisse

GM leadership

Team development

Customer service

Data-driven decisions

Jobbeschreibung

Nando's Chickenland Limited is seeking a General Manager to set direction, lead busy operations, and own commercial performance. You will motivate your management team, deliver a consistently excellent customer experience, and drive growth through strong people development and strategic planning.

As a leader in our UK network, you will manage budgets, forecast labour, and use insights to improve profitability while ensuring superb service across Eat-in, Collect and Delivery.