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Groups, Meetings & Events Admin Apprentice

Hilton

London

On-site

GBP 28,000

Full time

4 days ago
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Job summary

Join the Hilton London Metropole as a Groups, Conference & Events Sales Admin Apprentice. You will support various administrative tasks, gain invaluable experience in the hospitality industry, and have the opportunity to undertake a Level 3 apprenticeship in business administration. Enjoy competitive benefits, training, and career growth potential in a vibrant work environment.

Benefits

Free, healthy meals when on duty
Team Member Travel Program
Discounted dental and health cover
28 days holiday including bank holidays
Personal Development programmes

Qualifications

  • Working experience in a hotel preferred.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure.

Responsibilities

  • Creating daily, weekly and monthly reports.
  • Running Quality audits and checks for the GM&E Teams.
  • Managing LightStay reports.

Skills

Positive attitude
Good communication skills
IT & tech savvy
Good organization skills
Attention to detail

Job description

THE HILTON LONDON METROPOLE

Groups, Conference & Events Sales Admin Apprentice

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

NOW IS AN EXCITING MOMENT TO JOIN

EUROPE`S LEADING CONFERENCE HOTEL 2023,

AND ENGLAND`S BEST MICE HOTEL 2022:

THE HILTON LONDON METROPOLE

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST HOSPITALITY WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Groups, Conference & Events Sales Admin Apprentice

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

Events website: Hilton London Metropole (londonmetpresents.com)

Linkedin: linkedin.com/company/hilton-london-metrople

A WORLD OF REWARDS

  • Enrolment on a world class Level 3 apprenticeship in business administration
  • Salary: £27115 per year
  • Free, healthy and high quality meals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Discounted car park
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Modern and inclusive Team Member’s areas


What will I be doing?

You will be contributing to the success of the GM&E Sales & Planning team by covering various administrative roles, such as:

  • Creating daily, weekly and monthly reports production reports
  • Running Quality audits and checks for the GM&E Teams
  • Loading data into various Platforms – Delphi, OnQ, R&I
  • Managing LightStay reports
  • Build and maintain good relationship with other sub departments within commercial team
  • Co-ordinate internal meetings and banquet event orders
  • Enroll on, and complete, a Level 3 apprenticeship qualification in Business Administration through our training provider


Specific job knowledge, skill and ability

  • Working experience in a hotel – basic knowledge of department & revenue structure
  • IT & tech savvy – able to work with various software parallel
  • Positive attitude and good communication skills
  • Commitment to deliver high level of accuracy
  • Excellent grooming standards
  • Ability to manage multiple projects, meet deadlines
  • Good organisation skills
  • Have fantastic attention to detail
  • .


What are we looking for?

  • Previous experience in either an administrative role, or in a supervisory position within Hotel operations
  • Excellent verbal and written communication skills
  • Excellent administration and IT skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • To be successful in this role, you must be able to pass elidgability screening for an apprenticeship. This includes holding the right to work currently, having lived within the UK for the past 3 years, and not hold an equivalent or higher qualification already.


WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!

Hospitality Integrity Leadership Teamwork Ownership Now

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

Work Locations

Hilton London Metropole Hotel

Schedule

Full-time

Brand

Hilton Hotels & Resorts

Job

Apprenticeship

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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