Groups and Events Sales Executive

Meliá Hotels International; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

My MeliáRewards

My MeliáBenefits

Job summary

Meliá Hotels International in London seeks a Groups and Events Sales Executive to drive business by handling group and event inquiries, converting leads, and delivering outstanding client experiences.

The role supports revenue targets and coordinates smoothly with operations to ensure flawless events, offering opportunities to grow in a dynamic hospitality group with global reach.

Qualifications

• Previous experience in a similar sales or hospitality role is preferred.
• Knowledge of Opera or similar systems is desirable.
• Sales-driven mindset with strong commercial awareness.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Positive attitude with a proactive, team-oriented approach.

Responsibilities

• Manage group enquiries from initial contact through to confirmation, ensuring profitable outcomes.
• Support the planning and organisation of the Groups and Events function alongside senior leadership.
• Conduct hotel show rounds and promote the property to prospective clients.
• Coordinate with internal departments to ensure smooth handover and flawless event execution.
• Maintain and update booking systems, contracts, and client records accurately.
• Monitor and manage the groups and events diary to optimise occupancy and revenue.
• Build relationships with clients to secure high satisfaction and repeat business.
• Identify sales opportunities and contribute to departmental targets.

Skills

Sales mindset

Commercial awareness

Communication skills

Organisational skills

Team player

Tools

Opera PMS

Job description

Career Opportunities: Groups and Events Sales Executive (41452)

Requisition ID41452-Posted09/09/2026-United Kingdom-London-Sales-Experienced professionals

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Job mission:

As a Groups and Events Sales Executive, you will play a key role in driving business performance by managing group and event enquiries, maximising conversion, and delivering exceptional client experiences. You will support the department in achieving revenue targets while ensuring seamless coordination between clients and operational teams.

Your responsibilities:

• Manage group enquiries from initial contact through to confirmation, ensuring profitable outcomes
• Support the planning and organisation of the Groups and Events function alongside senior leadership
• Conduct hotel show rounds and actively promote the property to prospective clients
• Coordinate with internal departments to ensure smooth handover and flawless event execution
• Maintain and update booking systems, contracts, and client records accurately
• Monitor and manage the groups and events diary to optimise occupancy and revenue
• Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
• Identify sales opportunities and contribute to achieving departmental targetsProvide exceptional customer service and handle enquiries or concerns professionally

What are we looking for:

• Previous experience in a similar sales or hospitality role (preferred)
• Knowledge of Opera or similar systems (desirable)
• A sales-driven mindset with strong commercial awareness
• Excellent communication and interpersonal skills
• Strong organisational and administrative abilities
• A positive attitude with a proactive and team-oriented approach

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.