Group Retail Leader: Drive Growth Across Stores

BaxterStorey; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Training and development

Apprenticeships

Pension & life insurance

Perkbox discounts

Employee assistance program

Cycle to work

Job summary

BaxterStorey in London is seeking an experienced Group Retail Manager to lead our campus retail operations across multiple locations in Shoreditch. You will drive sales performance, elevate customer experience, and develop high-performing teams with strong commercial acumen.

The role requires 5+ years in retail management, multi-store leadership, P&L experience, and excellent communication. You will collaborate with marketing, merchandising, and supply chain to align strategies and ensure

Qualifications

• 5+ years in retail management with multi-store oversight.
• Proven track record of driving sales growth and profitability.
• Strong people management and leadership skills.
• Experience with P&L management and budgeting.
• Excellent analytical and stakeholder communication abilities.
• Knowledge of UK retail market dynamics.

Responsibilities

• Oversee strategic planning and execution of retail operations across multiple store locations, ensuring consistency in brand standards and customer experience
• Manage and mentor retail teams, providing coaching, performance feedback, and career progression opportunities to develop talent within the organisation
• Analyse sales performance, financial metrics, and key performance indicators across all locations to identify trends, opportunities, and areas for improvement
• Develop and implement retail strategies that drive sales growth, market share expansion, and profitability whilst maintaining customer satisfaction
• Ensure compliance with company policies, health and safety regulations, and retail best practices across all group stores
• Manage budgets and P&L responsibilities, controlling costs and optimising resource allocation to maximise profitability
• Lead change management initiatives and implement new systems, processes, or merchandising strategies across the group
• Conduct regular store visits and audits to monitor operational standards, staff performance, and customer service quality
• Collaborate with head office functions including marketing, merchandising, and supply chain to align retail operations with broader organisational objectives
• Develop and execute staff recruitment, induction, and retention programmes to build and maintain high-performing teams
• Gather and analyse customer feedback and market intelligence to inform strategic decision-making and competitive positioning

Skills

Retail management

Multi-store leadership

Sales growth

People leadership

P&L management

Data analysis

Stakeholder communication

POS systems

UK retail knowledge

Tools

POS systems

Retail analytics tools

Job description

BaxterStorey in London is seeking an experienced Group Retail Manager to lead our campus retail operations across multiple locations in Shoreditch. You will drive sales performance, elevate customer experience, and develop high-performing teams with strong commercial acumen.

The role requires 5+ years in retail management, multi-store leadership, P&L experience, and excellent communication. You will collaborate with marketing, merchandising, and supply chain to align strategies and ensure