Group People & Culture Leader (HR Operations)

Montcalm Collection; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Montcalm Collection in London seeks a proactive Generalist HR Manager to lead People Operations across our multi-hotel group. You will build HR foundations, oversight, and practical coaching to managers on the employee lifecycle.

Reporting to the Head of People & Culture, you will drive recruitment delivery, employee relations, compliance, and continuous improvement of HR processes while maintaining a high standard of guest-focused service within our distinctive properties.

Qualifications

• Generalist HR management experience in hospitality or multi-site orgs.
• CIPD Level 5 or equivalent experience; ability to coach managers and improve processes.
• Strong knowledge of UK employment requirements and data-driven HR practices.

Responsibilities

• Lead reliable People Operations and proactive hotel partnerships across the group.
• Build strong HR foundations, lead recruitment delivery, and coach managers through the employee lifecycle.

Skills

Generalist HR management

People relations judgment

Coaching managers

Data-driven HR

Education

CIPD Level 5

Tools

HRIS

Payroll systems

Job description

Montcalm Collection in London seeks a proactive Generalist HR Manager to lead People Operations across our multi-hotel group. You will build HR foundations, oversight, and practical coaching to managers on the employee lifecycle.

Reporting to the Head of People & Culture, you will drive recruitment delivery, employee relations, compliance, and continuous improvement of HR processes while maintaining a high standard of guest-focused service within our distinctive properties.