Group Organisational Effectiveness Lead

MAG (Airports Group); Manchester; Hybrid; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Free parking

Subsidised public transport

Huge range of company discounts

2 volunteering days per year

Free VirtualGP service

Care Concierge service

Job summary

MAG (Airports Group) is seeking a Group Organisational Effectiveness Lead to grow and sustain capability across the Group. The role reports to the Talent and Future Workforce Director and will shape how we organise, collaborate and deliver change to improve productivity and support sustainable growth.

You’ll drive adoption of effectiveness measures, build practical tools, and help align people practices with design principles across MAG.

Qualifications

• Strong applied knowledge of organisational effectiveness and experience designing and leading diagnostics.
• Able to measure impact and evaluate initiatives.
• Experience shaping change programmes across large organisations.

Responsibilities

• Lead the implementation and adoption of MAG’s organisational effectiveness measures, tools, techniques and reporting.
• Develop practical tools, guidance and learning that embed organisational effectiveness into how we work.
• Identify and deliver opportunities to strengthen organisational effectiveness capability across MAG.
• Ensure wider people practices and workforce strategies align with MAG’s organisational design principles.
• Provide oversight of organisational effectiveness governance and help governance forums deliver effective outcomes.
• Lead organisational effectiveness benchmarking, working with Finance, reporting teams and external partners.
• Support People Directors and senior stakeholders to develop and deliver roadmaps.
• Connect with Transformation teams so organisational effectiveness is integrated into major change programmes.
• Work with data, analytics and business stakeholders to ensure organisational effectiveness reporting is credible and business-focused.
• Act as a trusted subject-matter expert, encouraging enterprise-wide thinking and collaboration across MAG.

Skills

Organisational effectiveness

Change management

Stakeholder influence

Data analytics

Job description

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Business area: Group People Team
Location: Either MAN/EMA/STN
Contract: Permanent

The role reports to the Talent and Future Workforce Director and will lead MAG’s organisational effectiveness capability across the Group.

Why MAG?

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK-owned airport operator, we serve over 66 million passengers a year from Manchester, London Stansted and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values and shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support, and community engagement initiatives, including volunteering opportunities.

At MAG, we recognise that creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues. We’re committed to building inclusive environments in which our people can thrive.

You’ll also have access to some great benefits, including:

Free parking

Subsidised public transport

Huge range of company discounts

2 volunteering days per year

Free VirtualGP service, available 24 hours a day, 7 days a week

Care Concierge service

The role

We’re looking for a Group Organisational Effectiveness Lead to grow, embed and sustain organisational effectiveness capability across MAG.

This is an influential Group role with the opportunity to shape how we organise, collaborate and deliver change. You’ll help turn our strategic priorities into practical ways of working that improve productivity, simplify the organisation and support sustainable growth.

With a significant programme of business change ahead, you’ll ensure organisational change is designed and delivered in line with MAG’s operating model, organisational effectiveness principles and success measures.

Your key accountabilities will include:

• Leading the implementation and adoption of MAG’s organisational effectiveness measures, tools, techniques and reporting.
• Developing practical tools, guidance and learning that embed organisational effectiveness into how we work.
• Identifying and delivering opportunities to strengthen organisational effectiveness capability across MAG.
• Ensuring wider people practices and workforce strategies align with MAG’s organisational design principles.
• Providing oversight of organisational effectiveness governance and helping governance forums deliver effective outcomes.
• Leading organisational effectiveness benchmarking, working closely with Finance, reporting teams and external partners.
• Supporting People Directors and senior stakeholders to develop and deliver organisational effectiveness roadmaps.
• Connecting with Transformation teams so organisational effectiveness is integrated into major change programmes.
• Working with data, analytics and business stakeholders to ensure organisational effectiveness reporting is credible, useful and focused on business outcomes.
• Acting as a trusted subject-matter expert, encouraging enterprise-wide thinking and collaboration across MAG.

What will make you successful in this role?

You’ll bring strong applied knowledge of organisational effectiveness and experience designing and leading organisational diagnostics and interventions.

You’ll also be comfortable:

• Measuring and evaluating the impact of organisational effectiveness initiatives.
• Shaping and leading change programmes that improve organisational efficiency.
• Using organisational design and organisational effectiveness interventions to turn strategy into practical outcomes.
• Selecting and applying appropriate tools and frameworks in a straightforward and consistent way.
• Using internal and external benchmarks to inform decisions and recommendations.
• Operating across a large, complex or matrix organisation.
• Influencing senior stakeholders and delivering outcomes through others.
• Working collaboratively across People, Finance, Transformation, data and analytics teams.
• Using evidence and insight to challenge constructively and support better organisational decisions.

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.