Data & Insights Manager

MAG Manchester Airports Group; Essex; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

Pension scheme (up to 8%)

26 days holiday + bank holidays

Free parking

Subsidised public transport

Company discounts

Volunteering days (2)

Free Virtual GP service

Job summary

MAG Manchester Airports Group is seeking a Data & Insights Manager to lead the Data & Insight Team at London Stansted Airport. This permanent, full-time role offers hybrid working options and a competitive salary and benefits package.

You will shape how the airport uses data to improve customer experience, enhance operational performance, and support strategic decision making. You’ll partner with departments to build reliable analytics and deliver data products that reveal trends and drive value.

Qualifications

• Senior data/analytics or insight leader with stakeholder engagement experience.
• Ability to turn complex data into clear stories for leadership.
• Strong numerical and problem-solving skills.

Responsibilities

• Act as senior team member deputising for Head of Data & Insight.
• Deliver accurate insights from multiple data sources and lead deep-dive analyses.
• Support performance reviews with clear reporting and trusted data.
• Collaborate with Operations, Finance, MAG Technology and DASA to streamline data and reporting.
• Champion data accuracy and opportunities for automation.

Skills

Power BI

SQL

Cloud data

Job description

Summary

• Data & Insights Manager
• Based at London Stansted Airport
• Permanent, Full-Time role
• Hybrid working options available
• Competitive salary & benefits

About MAG

At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including:

• Bonus Scheme
• Flexible and generous company pension plan with various company contribution options (up to 8%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service

About The Role

Join Stansted Airport's Data & Insight Team and help drive a truly data-led culture across the organisation. In this senior role, you'll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making.

You will get the opportunity to not only use your technical skills to make a real difference, but your stakeholder engagement and relationship building skills, supporting a broad range of analytical and reporting needs.

As a data SME, you'll partner with departments across the airport to build reliable, insightful data products and deliver high-quality analytics that uncover trends, solve operational challenges and demonstrate the value of data-driven decisions.

Key Responsibilities

• Act as a senior team member, deputising for the Head of Data & Insight, providing thought leadership and supporting Performance Analysts.
• Deliver accurate, actionable insights from multiple data sources; lead deep-dive analysis into performance and system issues; manage delivery of key data outputs.
• Support operational performance reviews with clear reporting and insight, ensuring consistent standards and trusted data across the airport.
• Work closely with Operations, Finance, MAG Technology and the Data and Strategic Analytics (DASA) teams to streamline data, automate reporting and validate new systems.
• Ensure data accuracy, consistency and reliability, championing a single source of truth and identifying opportunities for automation and process improvement.

What Will Make You Successful

You’ll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories for stakeholders including the Senior Leadership team. Your technical capability spans advanced Power BI development, SQL expertise and working with large datasets in modern cloud environments.

You build trusted relationships across Technology and business teams, communicate with influence, and thrive in a collaborative, fast-changing operational setting. A passion for data, continuous learning and sharing best practice will help you shape and elevate the airport’s data-driven culture.

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you - even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.