Group IT Infrastructure Manager

Proftech Talent; Leyfields; On-site; GBP 65,000 - 70,000; Full time

Job summary

A leading IT consultancy is seeking a Group IT Infrastructure Manager to support over 300 users across the UK, Ireland, Scotland, and Dubai. You will lead a team of IT professionals, manage daily operations, and oversee large-scale infrastructure projects. The ideal candidate must have strong skills in network administration, Windows Server, and cloud technologies, with relevant certifications. This full-time position offers a salary between £65,000 and £70,000 and various benefits, such as a health cashback plan and generous leave options.

Benefits

23 days annual leave + bank holidays

Option to purchase up to 5 extra days annual leave

Health Cashback Plan

Pension Scheme

Life Assurance

Free Parking

Qualifications

• CCNA level network administration experience.
• Strong Windows Server and group policy administration.
• Experience with cloud platforms such as Azure and AWS.

Responsibilities

• Lead daily IT operations and manage infrastructure.
• Drive continuous improvement in service delivery.
• Oversee Helpdesk performance and issue resolution.

Skills

Strong network administration

Windows Server and AD

Hyper-V and VMware

Cybersecurity knowledge

Scripting skills

Education

MCSE

ITIL

CCNA (or equivalent)

Tools

SolarWinds

Veeam

ServiceNow

Job description

Overview

Group IT Infrastructure Manager – Tamworth. Our client, based in Tamworth, is seeking a Group IT Infrastructure Manager to support over 300 users across sites in the UK, Ireland, Scotland and Dubai. You will lead a team of IT professionals, fostering a collaborative and service-focused culture. From delivering large-scale infrastructure projects to ensuring the seamless day-to-day operation of critical systems, you will work on meaningful projects, collaborate with cross-functional teams, and directly influence the success of the organisation.

Responsibilities

• Visible, approachable leader across all sites; partner with departments to deliver proactive, value-driven IT solutions.
• Oversee daily IT operations across servers, applications, and networks; manage installation, upgrades, and maintenance of hardware/software.
• Lead procurement and lifecycle management of IT equipment; manage the IT budget and track expenditure.
• Build strong vendor relationships, negotiate contracts, and ensure SLAs are met.
• Lead and develop 3rd Line Engineers and Helpdesk teams; oversee Helpdesk performance and ensure timely issue resolution.
• Foster a collaborative, customer-focused, and continuously improving culture; stay updated on new technologies and recommend improvements.
• Drive continuous improvement across infrastructure and service delivery; align IT services and projects with long-term organisational goals.
• Manage the WAN infrastructure across all sites; maintain strong security controls to protect systems and data.
• Proactively identify and resolve vulnerabilities through updates and patches; maintain robust disaster recovery and backup strategies.
• Assess technology risks and implement mitigation measures; test and refine DR and continuity plans to ensure resilience.
• Lead major infrastructure projects, upgrades, and migrations; work with MIS to align infrastructure and system development.
• Create project plans, manage resources, and deliver on time and budget.
• Foster a culture of collaboration, performance improvement, and strong customer focus.

Qualifications

• Networking: Strong network administration, installation, and troubleshooting skills (CCNA level); experience with Cisco, Fortinet, Ruckus; performance and security focused; skilled in VLANs, VPNs, firewalls, QoS, and high-availability design.
• Hardware & Infrastructure: Good understanding of hardware, cabling, wireless tech, and IT security basics; experience with rack servers, RAID, SAN/NAS storage; competent with monitoring tools (SolarWinds, Nagios, PRTG).
• Microsoft Technologies: Strong Windows Server and AD, Group Policy, and systems administration; working knowledge of Exchange Online; experience with Azure AD and hybrid identity; familiar with Intune and JAMF for device management; solid Office 365 and Windows 10/11 admin skills.
• Virtualisation & Cloud: Skilled in Hyper-V and VMware (resource management, backups, failover); exposure to Azure, AWS, GCP for migrations and optimization.
• Communication Systems: Experience with enterprise VoIP systems; knowledge of IP CCTV setup, storage, and network integration.
• Backup & DR: Proficient with Veeam for backup/replication; experience in DR planning, failover, and resilience testing.
• Security & Compliance: Strong grasp of cybersecurity (firewalls, EPP, vulnerabilities, threat detection); understanding of ISO 27001 and GDPR; audit support experience; familiar with SIEM tools (Splunk, Sentinel).
• Operating Systems & Automation: Working knowledge of Linux (Ubuntu, CentOS); scripting with PowerShell, Bash, Python; familiar with ITSM platforms (ServiceNow, Freshservice).
• Soft Skills: Strong analytical and problem-solving ability; excellent communicator across technical/non-technical teams; highly organised with good multitasking skills; leadership experience driving team performance and improvement.
• Certifications: Essential – MCSE, ITIL, CCNA (or equivalent); Desirable – CISSP / Security+, ISO 27001, PRINCE2.

Details

• Salary: £65,000 - £70,000
• Working Hours: Full time, Monday - Friday
• Location: Tamworth (on site full time)
• Duration: Permanent

Role of Group IT Infrastructure Manager

• Lead an approachable, proactive IT presence across sites; collaborate with departments to deliver IT solutions that add value.
• Provide IT input in management meetings to support strategic decisions.
• Support wider teams during peak periods to maintain smooth operations.
• Ensure system performance and security; drive improvements across infrastructure and service delivery.
• Manage budgets, projects, and vendor relationships; align IT services with organisational goals.
• Lead and develop 3rd Line Engineers and Helpdesk teams; monitor performance and issue resolution.

Benefits

• 23 days annual leave + bank holidays
• Option to purchase up to 5 extra days annual leave
• Health Cashback Plan
• Pension Scheme
• Life Assurance
• Free Parking