Group Head of Operations - Insurance

JR United Kingdom; Birmingham; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading insurance group is seeking a Group Head of Operations to oversee its Broking and Consultancy divisions. This pivotal role will focus on transformation and operational efficiency, necessitating strong leadership and strategic thinking skills. The position offers a flexible location with hybrid working arrangements, and the opportunity to drive significant change within a well-respected organization.

Qualifications

• Proven experience in a senior operations or transformation role.
• Good project management and organisational change experience.
• Strong stakeholder management and leadership skills.

Responsibilities

• Leading the successful onboarding of acquisitions across the Group.
• Owning and executing key change management initiatives.
• Driving operational efficiencies and process improvements.

Skills

Project Management

Organisational Change

Stakeholder Management

Leadership

Strategic Thinking

Job description

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Group Head of Operations - Insurance, birmingham

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Client:

PinkWorm Recruitment

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

07.06.2025

Expiry Date:

22.07.2025

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Job Description:

? NOW HIRING: Group Head of Operations - Insurance (Broking & Consultancy)

? Hybrid with travel as required.

Flexible Location - Ideally West Mids or South West based

Are you a strategic operator with a passion for driving change, leading transformation, and optimising performance across multiple divisions?

Our clients, a well respected and established insurance group are looking to add an experienced Group Head of Operations to join there growing group.

This is a Group-level leadership position reporting directly to the Chief Operating Officer, where you’ll play a pivotal role in overseeing both Broking and Consultancy divisions.

What You’ll Be Doing:

• Leading the successful onboarding of acquisitions across the Group
• Owning and executing key change management initiatives
• Project managing cross-functional transformation programmes
• Driving operational efficiencies, process improvements, and new procedures
• Collaborating with senior leadership and stakeholders across multiple business units

What We’re Looking For:

• Proven experience in a senior operations or transformation role, ideally at group or multi-division level
• Good project management and organisational change experience
• Strong stakeholder management and leadership skills
• A strategic thinker with a hands-on approach to problem-solving and implementation
• Ability to thrive in a fast-paced, evolving environment

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