Group Exercise Ops Assistant - Elevate Member Experience

Third Space; Greater London; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension

Paid holiday

Sick pay

Complimentary Third Space group member

Buddy membership

Discounts on in-house products and sev

Career development programmes

Job summary

Third Space is seeking a Group Exercise Operations Assistant to work alongside the Group Exercise Manager, helping us maintain best-in-class experiences that enable members to be their personal best.

You’ll deliver exceptional group exercise experiences by supporting instructors, building relationships with members, monitoring attendance and helping achieve participation targets, while collaborating with fitness, sales and operations teams.

Qualifications

• Level 2 Fitness Qualification or nationally accredited equivalent.
• Experienced Group Exercise Instructor with focus on member experience.
• Strong communication and organisational skills.

Responsibilities

• Deliver exceptional Group Exercise experiences by supporting instructors and maintaining high class standards.
• Build relationships with members and instructors, acting as a key contact and responding to feedback.
• Drive class performance by monitoring attendance and supporting instructor success.
• Collaborate with fitness, sales and operations teams to deliver a premium member experience.
• Support planning and delivery of events, promotions and initiatives engaging members.
• Champion health, safety and continuous improvement within the team.

Skills

Group Exercise Instructor

Excellent communication

Organisational skills

Career progression

Education

Level 2 Fitness Qualification

Job description

Third Space is seeking a Group Exercise Operations Assistant to work alongside the Group Exercise Manager, helping us maintain best-in-class experiences that enable members to be their personal best.

You’ll deliver exceptional group exercise experiences by supporting instructors, building relationships with members, monitoring attendance and helping achieve participation targets, while collaborating with fitness, sales and operations teams.