Group Executive Business Support Officer - (Quality Unit)

Basildon and Thurrock University Hospitals NHS Foundation Trust; Basildon; On-site; GBP 35,000 - 50,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Group Executive Business Support Officer (Quality Unit) to provide confidential administrative and organisational support to senior leaders. The role is essential to governance, decision-making and delivery of corporate priorities.

You will manage complex diaries, coordinate meetings and governance processes, prepare high-quality documentation, and support the development of business cases, projects and programmes across the organisation.

Qualifications

• Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role
• Evidence of sustained commitment to continuing professional development
• Experience working in a relevant healthcare environment (NHS or other)
• Experience supporting projects in relevant corporate functions
• Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems
• Experience arranging meetings, preparing agendas and delivering effective minutes from meetings
• Experience managing complex and confidential information
• Able to translate information into clear communications for senior leadership reports

Responsibilities

• Work collaboratively, modelling inclusive, respectful and compassionate behaviours
• Support development of high quality briefings and documentation for NHS strategies and the Trust's ten-year plan
• Support directorate oversight of workforce reporting including HR metrics
• Coordinate meetings and events to support project delivery
• Capture minutes, actions and decisions from meetings and events
• Manage competing priorities to deliver tasks and projects

Job description

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

The Group Executive Business Support Officer (Quality Unit) provides high-quality, confidential and proactive administrative and organisational support to senior leaders within the Trust. The role is integral to the effective functioning of executive offices, supporting decision-making, governance, and delivery of corporate priorities.

The post holder will manage complex diaries and correspondence, coordinate meetings and governance processes, prepare high-quality documentation, and support the co-ordination and development of business cases, projects and programmes across the organisation. The role requires excellent organisational skills, attention to detail, professionalism, and the ability to work confidently with sensitive and complex information.

Main duties of the job

• Work collaboratively, modelling inclusive, respectful and compassionate behaviours
• Supports development of high quality written and verbal briefings Implement policy and / or service developments related to the business management team, drawing on requirements from NHS strategies, including the Trust strategy and the 10 Year Health Plan
• Supporting directorate oversight of workforce reporting, including reporting on key HR metrics
• Support coordination of meetings and events to support delivery of project plans.
• Capturing effective minutes, actions and decisions from meetings and events
• Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

Please review attached Job description for further information on the role and details of the main responsibilities.

Person specification

Qualifications

Essential criteria

• Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role
• Evidence of sustained commitment to continuing professional development

Knowledge & Experience

Essential criteria

• Experience of working in a relevant healthcare environment (NHS or other)
• Experience supporting projects in relevant corporate functions
• Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems
• Experience arrangement meetings, preparing agendas and delivering effective minutes from meetings

Communications Skills

Essential criteria

• Experience managing complex and often confidential information
• Able to translate information into clear communications for a range of audiences, including to deliver effective reports to senior leadership

Personal and People development

Essential criteria

• Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
• A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers - working in line with the NHS People Promise
• Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations

Desirable criteria

• Line management experience, including supporting individual development and addressing under-performance, when necessary I

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

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