Grounds Operative 2–3 Level (Internal Only)

Norwich City Services Limited; Norwich; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Living wage employer

Cycle to work scheme

Development opportunities

Health support & OH

25 days annual leave + bank holidays

Job summary

Norwich City Services Limited is seeking Grounds Operatives at Level 2 or 3 for our grounds maintenance team. The role is on-site, involves a range of duties from grass cutting to litter removal, and requires operating a variety of equipment with safety checks.

Multiple levels offer progression with relevant qualifications. The successful candidate will have practical grounds maintenance experience, a valid UK driving licence, and the ability to work in all weather conditions.

Qualifications

• Full UK driving licence
• Advanced experience with commercial grounds maintenance equipment
• Experience using knapsack sprayer
• Level 3: Full UK driving - Category B + E (for towing role)
• Horticultural qualification or equivalent experience
• Lantra qualification or equivalent in safe hedge cutting and mower operation
• Ability to carry out physical outdoor work in all weather conditions
• Ability to make simple decisions during the working day

Responsibilities

• Maintain and improve parks, open spaces and housing areas according to schedules
• Perform grass cutting, hedge cutting, shrub bed maintenance and litter collection
• Operate vehicles, plant and equipment; conduct pre-use checks and report defects
• Communicate with the public when required and follow written/verbal instructions
• Work flexibly in Level 2 or Level 3 roles and support a service-driven team

Job description

Grounds Operative 2–3 Level (Internal Only)

Job Type

Permanent

Workspace

On Site

About the Role

We are looking for 3 (three) Grounds Operatives at Level 2 or Level 3, depending on your skills, experience and qualifications, to join our service-driven Grounds Maintenance team.

The role will involve maintaining and improving the standard of parks, open spaces and housing areas in accordance with agreed schedules and the requirements of Norwich City Council.

You will carry out a range of grounds maintenance activities, including grass cutting, hedge cutting, shrub bed maintenance, wood chipping, spraying, sports turf maintenance, litter picking and bin emptying. The role will also involve operating a range of vehicles, plant and equipment, carrying out pre-use checks and reporting any defects.

We are looking for people with practical grounds maintenance experience and the ability to safely operate commercial grounds maintenance equipment. You will need to follow written and verbal instructions, work safely in all weather conditions and communicate with members of the public when required.

Depending on the level of the role, you will have experience and qualifications in areas such as hedge cutting, strimming, pedestrian and ride-on mowers, blowers, woodchippers and spraying.

For Level 3, experience with chainsaws and woodchippers, together with a horticultural qualification or equivalent experience, would be expected.

Why Choose Us?

• Living Wage Employer
• Cycle to Work Scheme
• Supportive and inclusive environment and culture
• Employee Assistant Support and Occupational Health
• Commitment to learning and development
• 25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Sunday 30August 2026 – please note this vacancy may close earlier if a high number of applications have been received.

Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Requirements

Level 2:

Full UK driving licence

Advanced experience in the use of commercial grounds maintenance equipment

Experience in the use of a knapsack sprayer.

Level 3:

Full UK driving - Category B + E licence (For towing role)

Horticultural qualification or equivalent experience

Expert knowledge in the use of commercial grounds maintenance equipment

Level 2&3:

Lantra qualification or equivalent in the safe use of hedge cutters, strimmer’s, pedestrian mowers, ride on mowers, hand and backpack blower’s.

Able to carry out physical work in all weather conditions.

Able to make simple decisions during the working day

About the Company

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Our industry has traditionally attracted more men — and we’re changing that!

We actively encourage applications from women